info@hawthornphotonics.com

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Privacy Notice

This Privacy Notice details how Hawthorn Photonics Ltd (Hawthorn Photonics) collects and uses your personal data. It has been prepared in accordance with the General Data Protection Regulation (GDPR), the Data Protection Act [1998 OR 2018] and any other national implementing laws, regulations and secondary legislation.

Please read this information carefully.

How we collect your personal data

We collect personal data about you in the following circumstances:

  • when you enquire about us or our services
  • when you engage with us to provide services
  • when you visit our website
  • when you communicate with us by email, telephone, post or social media

What data do we collect

The information we collect about you may include:

  • your personal details (such as your name and/or address)
  • information about which pages you have visited on our website
  • details of contact we have had with you in relation to the provision, or the proposed provision, of our services
  • details of any services you have received from us
  • our correspondence and communications with you
  • information about any complaints and enquiries you make to us
  • information from research, surveys, and marketing activities
  • information we receive from other sources, such as publicly available information
  • your Unique Tax Reference (UTR) number
  • your National Insurance number
  • your bank account details

How we use your personal data

We may use your personal data to enable us to meet our contract obligations and to ensure we comply with our legal obligations.

Reasons for using your personal data, where we may contact you by post, email or telephone, include:

  • to meet our obligations from any agreement between us
  • to provide and improve our services to you
  • to update our records in accordance with legal and regulatory obligations including preventing and detecting crime, fraud or corruption
  • to manage our relationship with you
  • to process financial transactions on your behalf
  • to keep you informed of any matters or marketing that may be of value and interest to you
  • for other legitimate business purposes

How long we hold your personal data

We are required by legislation, other regulatory requirements and our insurers to retain your data for as long as necessary to fulfil the purposes for which it was collected. To ascertain the appropriate retention period, we will consider:

  • the purposes for which we originally collected and processed the data
  • any statutory or legal obligations we may have
  • the type, category and sensitivity of the personal data we collected
  • any potential risk of unauthorised disclosure
  • the activities of the Hawthorn Photonics business and the services we provide

Who has access to your information

We will only share your personal data with third parties where we are required by law, where it is necessary to administer the relationship between us, or where we have another legitimate interest in doing so. We do not share your personal data with third parties for marketing purposes. Any member of our staff with access to your information has a duty of confidentiality under the ethical and legal standards that we are required to follow.

Passing your information to third party providers

We will only share your personal data with third parties in the following circumstances:

  • where we are legally required to do so
  • to enable us to deliver the service we have agreed
  • to prevent and detect crime, fraud or corruption

We only grant access to third-party providers who agree to keep your information secure and only use it in accordance with our instructions.

Getting a copy of the information we hold

Keeping your personal data up to date and accurate is important to us. If any of your information changes, please contact us to update this.

We are happy to provide a copy of the personal data we hold about you. Please contact us to arrange this.

Protecting your personal data

We have introduced policies and procedures to protect the security of your data against loss, misuse and improper disclosure. We restrict access to only those employees, agents and other third parties who need to use it for specified purposes including the fulfilment of the agreement between us.

We have procedures in place to deal with any suspected data security breach and will notify you and any applicable regulator of a suspected breach where we are legally required to do so.

Your rights

Keeping your data up to date
It is important that the personal data we hold about you is kept up to date. Please notify us of any changes to the information we hold.

Your legal rights regarding your personal data:

  • Access to your data: You can request access to your personal data at any time by contacting us by email.
  • Correction of your data: You can request correction of any of the personal data we hold about you and to check that we are processing it lawfully.
  • Deletion of your data: You can ask us to delete any personal data you consider that we no longer need for the reason it was collected.
  • Objecting to how we use your data: Where we use your personal data to perform tasks carried out in the public interest, then, if you ask us to, we will stop using that personal data unless there are overriding legitimate grounds to continue. You have the right at any time to require us to stop using your personal data for direct marketing purposes.
  • Restricting how we use your personal data: In certain circumstances, you can ask us to restrict or suspend the use of your personal data (i.e. where we are reviewing the accuracy or changing the details).

Complaints and contact details

Complaints
If you are concerned about an alleged breach of privacy law or any other regulation by us, please contact us and we will ensure that your complaint is investigated.

Changes to our privacy notice

We keep this privacy notice under regular review and will place any updates on this website.

Cookie Policy

Effective Date: 27-Jun-2025
Last Updated: 27-Jun-2025

 
What are cookies?

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.

 
How do we use cookies?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

 
Types of Cookies we use
 
Manage cookie preferences
Cookie Settings

You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.

In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies. Listed below are the links to the support documents on how to manage and delete cookies from the major web browsers.

Chrome: https://support.google.com/accounts/answer/32050

Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac

Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US

Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

If you are using any other web browser, please visit your browser’s official support documents.

 

Cookie Policy Generated By CookieYes – Cookie Policy Generator.

Google Analytics
We use Google Analytics to collect non-personal, anonymised site data to help improve our website. It uses first-party cookies and does not collect personal data.
More information: Google Analytics Cookie Usage